Shipping & Delivery Policy

Dilogs AI Pvt Ltd

Last Updated: 21/09/2025

Since Dilogs AI Pvt Ltd (Dilogs) provides digital AI-powered services and software (not physical goods), our shipping and delivery policy is specific to the nature of our offerings.

1. Digital Service Delivery

Upon successful payment or credit purchase, access to Dilogs services is granted immediately or within a few minutes. You will receive a confirmation email with details and instructions.

2. No Physical Shipping

Dilogs does not ship any physical products. All services, including AI-generated content, are delivered digitally through the platform.

3. Delivery Timeline

AI-generated outputs are typically produced within seconds to minutes. In rare cases of high demand, delivery may be delayed. You will be notified of any significant delays.

4. Delivery Issues

If you do not receive your AI-generated content within a reasonable time, please contact support@dilogs.com. Our team will investigate and resolve the issue promptly.

5. Contact Us

For questions about delivery, email us at support@dilogs.com.